Reference

How her555 Handles Your Personal Information

When you open an account with her555 and connect your bKash, Nagad or Rocket wallet, you share personal and financial details with us — this policy explains exactly what we collect, why we hold it and how you can request changes or deletion.

Account data protectionbKash, Nagad, Rocket wallet privacyYour right to access and delete dataBangladesh-region policy scope

Explore the Lobby Read FAQ

HOW WE PROTECT DATA

Account Security, Cookies and Data Retention

her555 uses SSL encryption across all account pages, including the cashier screen where your bKash, Nagad or Rocket payment details are entered. We apply session-based cookies to keep your account active during a visit and analytics cookies to understand which parts of the platform you use most. You can adjust non-essential cookie preferences through the cookie settings link in the site footer. Data retention periods vary by data type — payment references are held longer than browsing logs, in line with the obligations that apply to your eligible region.

SSL Encryption

Every account page, including the deposit cashier for bKash, Nagad and Rocket, runs over SSL so your payment details are encrypted in transit.

Cookie Control

We use session cookies for login continuity and analytics cookies for platform improvement. Non-essential cookies can be switched off via footer settings.

Retention Schedule

Payment references and transaction logs are retained for as long as required by applicable obligations. Browsing data is cleared on a shorter rolling schedule.

Data Request Process

Submit a data access or deletion request through live chat or email. Our team verifies your identity against your registered mobile number before actioning any change.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you want to know what data we hold, ask us to correct something, or request deletion of your account information, our support team is the right place to start. You can contact us through live chat from your account dashboard, by email using the address listed in your account settings, or through our mobile-accessible help centre. We aim to respond to all data-related requests within a reasonable period and will confirm receipt as soon as your message reaches our team.

What We Collect and Why We Hold It

her555 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

her555 collects the information you provide when you register — your name, email address, mobile number and the payment method you choose, whether that is bKash, Nagad or Rocket. When you fund your account, we record the transaction reference, the wallet number used and the amount,

1
so our cashier team can match your deposit to your account quickly and accurately. We also collect device identifiers, browser type and session activity logs. This helps us detect unusual login behaviour and flag account access that does not match your usual pattern. We do not
2
sell your personal data to third parties. Data linked to your bKash or Nagad wallet is held only as long as it is needed for transaction verification, dispute resolution or any compliance obligation that applies to your eligible region. You can request a summary of what
3
we hold about you at any time through our support channel. If you close your account, we retain only the minimum records required by applicable legal obligations, then schedule the rest for deletion. This policy applies where access is permitted under local law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy at her555

The questions below cover what we collect, how your wallet data is handled, your rights around access and deletion, and how to contact us when you need changes made. If something is not covered here, our live chat team can help you directly.

We collect your name, email address, mobile number and the payment method you register, such as bKash, Nagad or Rocket. Device identifiers and session logs are also recorded to protect your account.

Yes. Wallet references linked to bKash, Nagad or Rocket are stored with SSL encryption and accessed only by our cashier and compliance teams for transaction verification and dispute resolution.

You can request a data summary at any time via live chat or the email address in your account settings. We verify your identity using your registered mobile number before releasing any information.

Payment references are held for the period required by applicable obligations in your eligible region. Browsing and session logs are cleared on a shorter rolling schedule. Closed accounts retain only the minimum required records.

We do not sell your personal data. Data may be shared only where required to process your bKash, Nagad or Rocket transaction, or where local law and compliance obligations in your eligible region require it.

Contact our support team through live chat or email with a deletion request. After identity verification against your registered mobile number, we action the request and confirm when deletion is scheduled.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ AccountRegister

How her555 Handles Your Personal Information

Account Security, Cookies and Data Retention

SSL Encryption

Cookie Control

Retention Schedule

Data Request Process

Reach Us About Your Privacy Questions

Common Questions About Your Privacy at her555

01 What personal data does her555 collect when I register?

02 Is my bKash or Nagad wallet number stored securely?

03 Can I request a copy of the data her555 holds about me?

04 How long does her555 keep my payment and account data?

05 Does her555 share my data with third parties?

06 How do I ask her555 to delete my account data?

Privacy Policy

Related pages

Related pages